Guaranteed Craftsmanship
Clothing Should Last a Lifetime
Quality, fit, and timelessness create a long-lasting, functional garment.
Alterations
The Aletheia label guarantees total satisfaction and as close to a perfect fit as possible. If your made-to-order garment does not fit the way you like it, complimentary alterations can be made as requested in our studio. Simply make contact, describe what needs tweaking, and return the garment so that the alteration can be done for you.
Within 30 days of receiving your garment, fit is guaranteed. After 30 days, please contact for consultation. We will endeavour to undertake all reasonable alterations for every Aletheia garments indefinitely.
Repairs
To ensure the longevity of your Aletheia wardrobe, a repair service is offered–because clothing should last a lifetime. Enjoy your garment for as long as possible even when accidents happen.
Repairs include:
- Re-sewing or replacing buttons and fastenings
- Seam stitching – hems, seams, or top stitching
- Binding repair
- Repairing broken zippers
- Reattaching labels
We are unable to repair holes, fabric flaws, pills & pulls, or marked and stained items. All repairs apply only to Aletheia Apparel garments and excludes jewellery. Postage to return your garment for repair is not included; however, postage to resend your item after repairs is free of charge.
ReFashion
ReFashion is our store section that invites customers to send in their used Aletheia pieces so that a new home can be found for them.
- Pieces that are still in good-as-new condition will be resold at a lower price point.
- Pieces received with holes, tears, or stains will be evaluated and mended or transformed into a completely new piece.
- Excludes face masks, accessories, and jewellery
As a thank you for helping to steer toward a waste-free future and for trusting us with your loved Aletheia garments, you will be sent $75 in store credit (per piece accepted and submitted) that you can apply to your next Aletheia or ReFashion purchase.
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Create the Wardrobe You Love
Choose your own design elements, colours, and measurements