Privacy Policy

Aletheia Apparel (“Aletheia”) collects customer information in an effort to enhance and personalise your shopping experience. This information allows us to communicate with customers about our products, services, and promotions.

The privacy policy (the “Privacy Policy”) described below covers the entire Aletheia website (“the Site,” “Aletheia,” “we,” “us,” or “our”). Phrases such as “you,” “your” and other similar expressions refer to our customers, or the specific users of this Site. By visiting and using the Site, you accept the practices described in this Privacy Policy and give us your consent to process any data you provide as outlined in this Privacy Policy.

Aletheia collects information in order to process payments effectively. Your payment information, such as credit card or bank account information, your name, and your mailing address are used only to process and fulfill your order. Your email address is collected so that we may communicate with you regarding the status of your order and via newsletter, which you can choose to opt out of at checkout.

You have the right to request that we delete your data from our Site at any time. To do so, please email us at help@aletheia.nz .

Please note: You are not required to submit any information to our Site. However, without providing the requested information, you may be unable to access certain features of our Site, including placing an order.

Aletheia does not share your personal information with third-party advertising partners or service providers. Aletheia will never rent or sell your e-mail address. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third party website linked to our Site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect, or disclose the information you provide them.

Aletheia.nz is intended for users who are 18 years of age and older. If you are under the age of 18, you are not permitted to submit any personal information to us.

Web data is collected to monitor user trends on our Site. Analytical data such as hits to our server, traffic patterns and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific Site users. In addition, like most websites, our Site may utilize “web beacons,” “pixel tags” or other tracking technologies to help us study the actions of our users through non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve Aletheia products, services, and our overall Site experience.

It is at our sole discretion that Aletheia may modify this Privacy Policy to better serve our customers. Please check back often to review any new modifications that have been made. Feel free to email us with any questions regarding this policy at help@aletheia.nz .

Description of Service

Aletheia is an online retailer of designer-quality, customised, sustainable, and made-to-order goods offered at great values to the consumer.

Usage Restrictions

All of the content that appears on the Aletheia website, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by Aletheia. The entire content of the Aletheia website is copyrighted. Aletheia grants you a limited license to access and make personal use of the content on this Site. Content of the Aletheia website is intended solely for the personal, noncommercial use by the users of our Site.

Pricing Policy

At Aletheia, we are committed to providing our customers with great quality products at fair prices. Our products are sold online only at limited quantities and availabilities. We have done our best to display our items as accurately as possible on the Site. Please be aware, variations in style, color, size, shape and look may occur. If you are not satisfied your purchase, please review our Return Policy for further assistance.

Site Use

You cannot access or use the Aletheia website for any illegal or unauthorized purpose. Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden. Although Aletheia cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent. 

Also, you agree that no comments or other user submissions submitted by you to the Aletheia website will violate any right of any third party, including copyright, trademark, privacy or other personal rights. You further agree that no comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

Correction of Site Errors

The information on the Aletheia website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconveniences.

Indemnity

By use of this Site, you agree to indemnify and hold Aletheia (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct).

Modification/Termination of Website

In the event of termination, you will still be bound by your obligations under these terms of service, including the warranties made by you, and by the disclaimers and limitations of liability. Aletheia shall not be liable to you or any third-party for any termination of your access.

Third Party Links

To improve our Site, Aletheia may use and promote services provided by outside third parties. However, even if the third party is affiliated with Aletheia, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk. WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD PARTY WEBSITE. 

Facebook and Pinterest

Using Facebook, Pinterest, as well as other Site connection methods, we may utilize your personal data to better your individual Aletheia experience. We take your privacy seriously and abide by all Facebook and Pinterest terms, policies and agreements. Your data is kept secure and no actions are taken on your behalf without prior permission.

Additional Means of Obtaining Information

Cookies

As you navigate our site, your preferences are remembered through the temporary use of “session” cookies. Cookies enable our systems to gather information about your browser as well as monitor the navigational patterns you take while browsing the site. Site users have the option to accept or disable cookies at any time through their browsers. If you choose to disable your cookies, your user experience may be limited.

DISCLAIMER OF WARRANTY

ALL CONTENT, PRODUCTS, AND SERVICES ON THE SITE, OR OBTAINED FROM A WEBSITE TO WHICH THE SITE IS LINKED (A “LINKED SITE”) ARE PROVIDED TO YOU “AS IS” WITHOUT ANY GUARANTEES OR WARRANTY. IN CONNECTION WITH ALL CONTENT, PRODUCTS AND SERVICES ON THIS SITE, ALETHEIA MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. USE OF THE PRODUCT BY A USER IS AT THE USER’S RISK.

LIMITATION OF LIABILITY

ALETHEIA SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS AND SERVICES ON THIS SITE OR THE PERFORMANCE OF ANY ITS PRODUCTS (EVEN IF ALETHEIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).

Modification and Termination

Aletheia may revise these Terms of Use from time to time in our sole discretion, without prior notice to you. All changes are effective immediately once posted to the Site, and apply to all access and uses thereafter. Your continued use of the Site and any offered services thereon means that you accept the revised Terms and agree to the changes. You should revisit this page from time to time so that you are aware of any changes, as they are binding on you.

Affirmation of Agreement

Thank you for reading this Agreement thoroughly and carefully. You hereby acknowledge and affirm that you have read and agree to be bound by all of the Terms herein.